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Ocean Essentials

Growth diagnosis and commerce builds

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  1. Services
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  3. UX/CRO

UX/CRO

Find where customers drop off, then test the fix before it ships. Decisions come from your data, not from opinions.

Contact us→See our work
01 — Who it is for

When you call us

  1. 01

    Traffic without orders

    Customers come and leave, and nobody knows why.

  2. 02

    Redesigns go live untested

    Nobody knows what worked.

  3. 03

    A range hard to choose from

    A wide or technical range customers struggle to choose from online.

02 — The problem

When traffic does not turn into orders

  1. 01

    Customers leave, nobody knows why

    The data shows the drop, not the reason.

  2. 02

    Changes ship on opinion

    Redesigns go live untested, so nobody knows what worked.

  3. 03

    Tests never conclude

    Too many small tests, no clear answer.

03 — Method

How we test

Research first, then a ranked list of fixes. Each fix is tested before it reaches every customer.

  1. Step 1

    Diagnose

    We read the analytics and the funnel, then name the step that loses the most.

    Initial audit
    From USD 7,999
  2. Step 2

    Research

    We look for why customers stop: sessions, site search and what customers tell your team.

  3. Step 3

    Test

    We design the fix and test it against the current page.

  4. Step 4

    Ship and learn

    The winning version ships to everyone; each result is kept for the next decision.

04 — Deliverables

What you get

Diagnosis
The problem, what it costs and the plan, in writing.
Research
Where customers drop off, and why.
Fix list
A ranked list of fixes, most valuable first.
Tests
Each test designed, run and read with your team.
Results log
What each test showed, kept for the next decision.
Owner
The founder signs the plan and answers for the result.
OE · UX/CRO
05 — When not to hire us

When not
to hire us

  • There are no analytics to read yet

    Tracking comes first, then research.

  • You want a result promised before the research

    We name no outcome in advance.

06 — Related

Often paired with

  • →Store designDesign systems · Online Store 2.0
  • →Analytics and marketing integrationsGA4/GTM · Klaviyo
  • →SEO/SEAOrganic search · Paid search

Related insights

  • Design is how your brand is perceivedRead →
07 — Contact

Tell us what holds growth back.

One conversation is enough to know whether we can help. If we can, we start with an initial audit, from USD 7,999.

Contact us→hello@ocean-essentials.com